Privacy Policy

1Company Information

2Information We Collect

We may collect the following information when you use our website or contact us:

• Full name
• Phone number
• Email address
• Service address
• Appliance type and repair details
• Messages submitted through our contact forms
• Website usage information such as browser type, IP address, pages visited, and device information

Providing this information is voluntary, but it may be necessary for us to provide our services.

3How We Use Your Information

We use your information to:

• Schedule repair appointments
• Respond to your inquiries
• Provide repair estimates
• Deliver requested services
• Contact you regarding appointments
• Improve our website and customer experience
• Detect fraud and protect our business
• Comply with applicable legal obligations

We do not sell your personal information to third parties.

4Google Ads and Analytics

Our website may use Google Ads, Google Analytics, and similar technologies to understand website performance and improve advertising.

These services may collect information including:

• Browser type
• Device information
• Pages visited
• Time spent on pages
• Approximate geographic location
• Advertising interactions

This information is used only for analytics, advertising optimization, and measuring campaign performance.

5Cookies

Our website uses cookies to:

• Improve website functionality
• Remember user preferences
• Analyze website traffic
• Measure advertising performance

You may disable cookies through your browser settings, although some website features may not function properly.

6Third-Party Service Providers

We may use trusted third-party providers to operate our business, including:

• Website hosting providers
• Email providers
• Payment processors (if applicable)
• Google services
• Customer communication platforms

These providers only receive information necessary to perform their services and are expected to protect your data.

7Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, disclosure, or alteration.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

8Data Retention

We retain personal information only for as long as necessary to:

• Complete requested services
• Meet legal and accounting requirements
• Resolve disputes
• Maintain business records

9Your Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent where applicable
• Request information about how your data is used

Requests may be submitted using the contact information below.

10Independent Appliance Repair Business

We are not owned, operated, sponsored, authorized, endorsed, or affiliated with any appliance manufacturer or brand unless explicitly stated.

Any brand names, trademarks, or product names appearing on this website are used solely to identify compatible appliances for repair and remain the property of their respective owners.

Our technicians provide independent repair, maintenance, installation, and diagnostic services.

11Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13.

If we become aware that such information has been collected, it will be removed promptly.

12External Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

13Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page along with the updated effective date.

Continued use of our website after changes are posted constitutes acceptance of the revised Privacy Policy.

14Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact us.